The importance of diversity and inclusion in the medical sector is a progressive discussion and research topic. As we continue to improve on and lead the way in diversity, inclusion, and equity initiatives, we still need to work on treating patients from our diverse communities who do not see this diversity mirrored in our medical workforce.
According to the American Medical Association, racial and ethnic minorities are underrepresented in the healthcare field (4). Consequences of this disparity are felt directly by patients, affecting levels of trust, satisfaction, and, ultimately, health outcomes (3). This statistic looks at a slice of our diversity pie and will ring true across different groups.
At a recent HBA Brussels chapter event, the Healthcare Businesswomen’s Association CEO shared her experience and insights in improving DE&I within healthcare organizations – highlighting a rising issue within the medical workforce. With 72% of the global healthcare workforce being female, and these workers are leaving the profession in drones, recruiting and retaining a diverse medical workforce becomes increasingly important to sustain our healthcare ecosystems.
“Diversity and inclusion in healthcare are not just buzzwords, but catalysts for tangible change in patient care. From my personal experience, I understand the real pain of being dismissed and unheard. Having a diverse medical workforce bridges this gap, providing a range of perspectives that drive innovation and problem-solving. With diversity and improved cultural understanding, we ensure not just better health outcomes, but the reassurance that every patient’s voice is valued and every concern addressed. That’s the impact diversity in healthcare can make.”
Stephanie Bush, Founder, nerd+chiq marketing
Benefits of Diversity in the Medical Workforce
A diverse workforce in the healthcare sector offers many benefits that can transform patient care and overall outcomes.
Improved Patient Satisfaction and Trust
Research has shown that when patients are treated by doctors who share their racial or cultural background, they often report higher satisfaction levels (1). Furthermore, they are likely to follow the recommended treatment plan more consistently, resulting in improved health results (6).
Better Patient-Provider Communication
Effective communication is crucial in healthcare and is only enhanced by understanding patients’ cultural and linguistic nuances. Physicians who share a similar background or are well-versed in diversity and cultural competency are often better at establishing robust communication channels with patients (6).
Innovation and Problem-solving Abilities
A diverse workforce fosters varied perspectives and innovative ideas. It cultivates an environment that breeds unique problem-solving strategies and approaches that add significant value in dealing with the complex issues present in healthcare (2).
The Impact of Diversity on Health Outcomes
The lack of a diverse medical workforce poses genuine threats to achieving equity in healthcare. A lack of diversity leads to inadequate understanding and treatment of specific conditions; however, diversity in the medical field has demonstrated potential gains for health outcomes.
Through improved patient satisfaction, better communication, and increased trust, healthcare disparity rates have declined (7).
Fostering Diversity and Inclusion in the Medical Workforce
It is paramount that efforts to ensure increased diversity and inclusion within the medical workforce are continued. There are several strategies shown to foster diversity and inclusion:
Recruitment Strategies
Targeted efforts to attract diverse applicants and foster partnerships with educational institutions serving diverse students can enhance the diversity quotient (5).
Retention Strategies
Establish environments that safeguard against discrimination, provide equal opportunities for advancement, and imbibe cultural competency in their everyday operations (5).
Creating an Inclusive and Welcoming Environment
An inclusive environment includes changes at all levels, from leadership demonstrating a commitment to diversity and inclusion to fostering an environment where all employees feel valued, respected, and heard (5).
With myriad benefits offering promising changes to health outcomes, the continued need for diversity and inclusion in the medical workforce is undeniable. As professionals in healthcare, it is our responsibility to foster this diversity, not just within our teams but also in our processes and systems.
I am excited by the possibilities and by the significant advancements that have been made. This journey we are on together towards wholly diverse and inclusive healthcare is well on its way.
Health institutions globally must continue to incorporate diversity and inclusion consciously, driving research and strategies alike, ultimately shaping a future where equality in healthcare outcomes is not an ideal but a reality.
Sources
- NEJM: Racial and Ethnic Diversity in the Initial Patient-Physician Relationship
- NCBI: Diversity in the Physician Workforce: Facts & Figures 2010
- Harvard Business Review: How Diversity Can Drive Innovation
- Harvard Public Health Review: Diversity in Healthcare Matters
- AMA Journal of Ethics: Lack of Diversity in Healthcare
- AAMC: Diversity and Inclusion in Medical Schools
- AMA Journal of Ethics: Diversity in Medicine: Facts and Figures 2019
- Grech, Elizabeth, et al. “Gender Trends in Healthcare and Academia – Where Does the University of Malta Stand?” 2022
- 5 Strategies To Foster Diversity And Inclusion In The Workplace Naturally
